All checks available via @ispyware_bot or >> Check Device. GSX reports and some checks require credits - details on the >> View Pricing.
Service Centers
For Service Centers
Apple device check on intake - warranty, locks, repair history.|
navigation
Page sections
01 - why check
Why Check Devices
Every device on a technician's bench carries risks - from warranty to legal
Warranty - don't take the job
If the device is still under Apple warranty, repair should be done by an authorized SC. Opening the case voids coverage, and the client will blame you. Check Why Check before starting work.
Find My - locked device
A device with Find My enabled will require Apple ID password after reset. If the client isn't the owner, you'll be left with a brick. Check What Checks on intake.
Repair History - understand context
GSX report shows what's already been done: which parts were replaced, how many service visits, any full replacements. Helps understand the current problem and estimate repair cost. Details - GSX.
MDM - corporate device
A device with MDM belongs to an organization. After reset, it returns to managed mode. Repair is possible but consider restrictions and coordinate with the profile owner.
Chimaera - don't take the job
Chimaera Device Policy - Apple's internal lock for devices without a valid sale record. Such devices won't activate; repairing them is pointless. Check status before intake - details in What Checks.
02 - checks
What Checks Are Needed
Minimum check set when accepting a device for repair
GSX
GSX Report
Warranty, repairs, replacements, activation date, purchase country. Full device history from Apple's internal system.
FMI
iCloud / Find My
Activation lock status. If Find My is on, the device is tied to the owner's Apple ID. Won't activate without the password.
BL
Blacklist
Carrier database check - whether the device is reported as lost or stolen.
MDM
MDM / DEP
Corporate management profile. Device may be registered in Apple Business Manager and remotely managed.
SIM
Carrier Lock
Carrier binding. Affects ability to use with other SIM cards after repair.
CDP
Chimaera
Apple's internal lock. Device without valid sale record - stolen from production, warehouse, or store.
03 - bulk & api
Bulk Mode & API
Tools for service centers with high device volume
Batch Checking (Bulk)
Send a list of IMEIs or serial numbers - get reports for all devices. Convenient for trade-in batches or corporate clients.
REST API for Integration
Build checks into your CRM or intake system. Technician scans IMEI - system runs the check and shows results automatically. No window switching.
Intake Automation
When creating an order, the system automatically requests a report. If it finds a lock, warranty, or other issues - the technician gets a warning before starting work.
Full API documentation: api.ispy.services
04 - pricing
Pricing for SC
Ultimate account with wholesale prices and priority support
Ultimate account - professional tier. Wholesale prices on all checks including GSX, Find My, Blacklist, and Chimaera. Higher volume means lower cost per check.
Priority support - responses within minutes. Dedicated channel for check questions and API integration.
API access - full REST API for automation. Documentation, integration examples, and technical support for setup.
faq
Frequently Asked Questions
What checks should be done when accepting a device?
Minimum: Find My (activation lock), warranty status, and Blacklist. Ideally, a full GSX report covering repair history, replacements, warranty status, and activation date. For suspicious devices, add Chimaera and MDM.
Can devices be checked in bulk?
Yes. Send a list of IMEIs/serial numbers to the bot - get reports for the entire batch. For full automation, use the API - checks run when orders are created in your system.
Why is Chimaera checking important?
Chimaera Device Policy means Apple considers the device illegally obtained. It won't activate after reset or firmware update. You'll spend time on repair, and the client gets a non-working device.
What if the device is under Apple warranty?
Refer the client to an authorized Apple service center. Opening a warranty device at an unauthorized SC voids coverage. The client may file a complaint if they learn they lost warranty due to your repair.
Are there discounts for high-volume checks?
Yes. Ultimate account offers wholesale prices - cost per check decreases with volume. Details and current prices on the >> View Pricing.
Check devices before intake
Warranty, locks, repair history - in seconds
$ ispy --bulk-check IMEI_1 IMEI_2 IMEI_3
→ 3 devices checked | 0 locks | 1 warranty active | 0 chimaera ✓